Frequently Asked Questions (FAQ)

 

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These General Motors Parts Rebates offers are available exclusively to Independent Service Centers, Body Shop, Commercial Fleet accounts (with U.S. mailing address) and Performance Shops. Shop owners or individuals that certify they are able to submit for the rebates on the owner's behalf can participate. You must provide the name and address of the business you are employed at upon registering. Your Rebate Form will state all of the requirements to be eligible for the rebate. It will specify requirements such as - the promotion dates, the purchase requirements and instructions on how to submit your rebate. Reference your Rebate Form for complete details.

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It is a registered business open to the public whose primary purpose is to perform mechanical or collision automotive repairs. The following do not qualify as an independent auto repair facility:

  • General Motors and other vehicle manufacturer dealerships
  • Auto auctions

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A performance shop is a business which typically works on vehicles to with the intent to increase the performance of automobiles.

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A commercial fleet is the collection of motor vehicles owned or leased by an organization in pursuit of its business or organizational objectives.

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Unfortunately, no. Effective April 1, 2018, only one individual per shop is able to register in the program to submit rebate forms by mail or on-line. The rebate form can be completed by the owner or an individual that can certify they are authorized to complete the submission on the owner's behalf.

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The prepaid card will be issued in name of the business submitting for the rebate and will be sent in a General Motors Parts Rebates branded envelope to the provided business address. Rebates will not be mailed to personal addresses (i.e. homes).

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There are 2 ways to submit your rebate:

ONLINE - Click on "Trade Professionals" from the home page of this website and follow the step- by-step instructions to submit your rebate. You will be required to upload a copy of your Invoice(s). Submitting online allows for faster processing of your rebate, as it helps to ensure your submission information is complete and legible, which otherwise can delay submission processing. Please keep in mind that our system will allow pdf, jpg, jpeg, and png files. 3.5MB is the maximum size allowed for the picture or scan upload.

MAIL - Obtain a copy of the Rebate Form, fill it out completely and legibly, and follow the instructions on the form. Please be sure to mail in your submission by the required Postmark Date as printed on the form.

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Mail your Rebate Form and a copy of your Invoice to the address listed on the form. You should retain copies of your entire rebate submission for your records.

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Trade Professional Rebate submissions will require an invoice clearly showing the part number, date and location of purchase. Please note, handwritten invoices and customer repair orders are not eligible for the trade rebate program All pertinent information needed to complete your rebate request is also located on the Rebate Form. IMPORTANT: Rebate submissions without the Invoice will be disqualified.

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In order to validate the part number(s) you purchased, a copy of the Invoice is required.

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If you choose to mail in your rebate submission, please be sure to include a copy of the Rebate Form and your Invoice(s), showing the part number(s) of the product(s) you purchased, the purchase date and the retailer name.

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The limits vary based on the rebate you are submitting for so please refer to the Terms & Conditions listed on your rebate form for more information.

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Yes.

When submitting online: You can submit multiple invoices with each submission. To add another invoice to your submission, click the "Add Another Invoice" button.

When submitting via mail: Please fill out your form legibly and completely and mail your submission to the address listed on the rebate form; you may include multiple invoices for that rebate offer.

Please note - some rebates will have a redemption limit. Refer to the rebate form for rebate limits on specific offers.

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Contact the GM Dealership, ACDelco Distributor, Online retailer, or auto parts store from where you made your purchase, and they can re-print another Invoice for you. A copy of your Invoice is required to validate your rebate submission.

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Typically, the Invoice # is located in the top section of the Invoice, in close proximity to the customer information.

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You will receive your rebates on a pre-paid GM Parts Rebates debit card that will be issued at the end of each promotion period. The card will include the total amount of all approved rebates accumulated during the promotion dates. Track your submissions and view your accumulated earnings during each rebate period on your Dashboard by using the "Claim Search" tool.

Remaining 2019 Rebate Promotion Dates:

Remaining 2019 Rebate Promotion Dates

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Rebates will be paid in the form of a Visa® prepaid debit card and will be issued in the business name listed on the rebate submission. Card will be mailed to the business address indicated on the form within 6 to 8 weeks from the end of the promotion end date and will include the total dollar amount of approved rebates accumulated by the ISC, body shop, commercial fleet account or performance shop during the promotion dates. Card is issued by MetaBank,® Member FDIC, pursuant to a license from Visa U.S.A. Inc. Cards cannot be used for recurring payments. Can be used everywhere Visa debit cards are accepted. Card expiration applies; unused funds will be forfeited at midnight EST the last day of the month of the valid thru date. Card terms and conditions apply, see myprepaidcenter.com.

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You can check the status of your rebate by using the Claim Search tool on the General Motors Parts Rebates website. Your rebate dashboard will show your recently submitted claims as well as track your unit submissions against the offer limit where applicable. Please note that you must be a registered user in order to view your submission history.

  • Approved: Submission has been processed and is scheduled for payment
  • Pending: Submission is being processed
  • Invalid: Shows reason for denied submission

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Submissions mailed after the last eligible postmark date will be denied. Our rebate offers are special because they are carefully planned for specific timeframes and are not available all the time. Watch for future offers on our products and services, check the dates and submit promptly.

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Call 1-866-713-7284 weekdays, 7am to 7pm CDT.